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Seamless Card-Present Refunds with Stripe Terminal in Odoo POS

Enhancing In-Person Transactions with Effortless Refund Processing in POS
March 5, 2025 by
Seamless Card-Present Refunds with Stripe Terminal in Odoo POS
OERP Canada, Macx Camarillo

Efficient payment methods are at the heart of running any successful business. Stripe is one of the most trusted payment processors, offering robust security, seamless integrations, and support for a wide range of payment types. Its global reach and developer-friendly tools make it an excellent choice for businesses of all sizes. Odoo users can enjoy the native integration with Stripe.


Our team have developed a series of key improvements to the Stripe - Odoo integration that further simplify financial processes and improve customer experience, which includes Card-Present Refunds. If you want to check out the other improvements our team has done, you can check them out below:

Get your

Online Synchronization with Stripe 

aka Stripe Automatic Reconciliation

See More

Enable

Partial Refunds

with your Stripe payment workflow

See More


Table of content

Card-Present Refunds Using the Stripe Terminal


The Challenge

Processing refunds for in-person transactions has proven tricky since it is not natively available, requiring multiple steps and tools outside of Odoo POS. This results in delays, operational inefficiencies, and frustration for customers expecting a quick and efficient resolution. 


The Solution

With our improved Stripe Terminal integration, businesses can now process card-present refunds directly in Odoo. This ensures a seamless experience for both merchants and customers by reducing refund processing time, streamlining workflows, and keeping all transaction records within Odoo which supports the reconciliation process. In critical and busy times, every second saved in efficient methods goes a long way for both the team and the customer.



The Benefits

Convenience & Efficiency

Manage refunds directly within Odoo.

Customer Satisfaction

Provide a smooth refund process for your retail customers.

Streamlined Workflow

Reduce the need to switch between manual processes, different tools, and platforms.

Real-World Use Cases

This enhancement empowers businesses across various industries:


Retail

Stores can now instantly process refunds for returned items directly through the Stripe terminal, eliminating the need for a separate refund system.


Restaurants & Hospitality

Restaurants and cafés that accept card payments can quickly handle refund requests in Odoo without disrupting daily operations or causing customer delays.


Event-related Sales

Event management teams can easily process refunds for canceled events, returned merchandise, and general receipt disputes, ensuring fast resolutions while maintaining accurate financial records.

Getting Started with the Enhanced Integration​

Ready to take advantage of this feature? Here’s how to get started:


  1. Get in touch with Stripe and set up an account.
  2. Contact our team for a quote.
  3. Our team will assist in installation*, configuration and training
  4. Start enjoying the benefits of an improved Stripe as a payment method!

* only available for odoo.sh and on-premise servers.

If you need assistance, our team is here to help you unlock the full potential of the Stripe-Odoo integration.

Conclusion​

These improvements to the Stripe-Odoo integration make managing payments and refunds more intuitive and efficient. With auto-reconciliation, card-present refunds, and partial refunds, businesses can save time, reduce errors, and enhance their customer experience.


Get Started!